This is not your fault,something is out of whack,they know what it is,they have
been making M1911s for a hundred years and seen it all,they got to fix it.
The first work order had the words "polish" and "extractor" scribbled on it. So I'm assuming they polished the ramp (it does look a bit smoother) and tuned the extractor. The second work order didn't have any notes written on it. It seems they may have just fired it, looked it over, then shipped it back.
This is what has me leaning in the direction of "something" that the OP is doing, or not doing, is causing or contributing to the problem.
Colt cannot afford to keep not fixing a gun that they know how to fix. It is very possible that they get the gun, shoot it, can't really find a problem, and send it back.
They probably have a standard "fix" for certain functional issues - polishing the ramp and adjusting the extractor, to show that they "did something" - but did they ever actually say that they experienced the same issues that you did? If they know what kind of issues you are having, and it's a problem with the gun or the mags, then Colt would have suffered the same problem, maybe tried different mags, etc.
But, if they return the gun, with the same mags, then that would seem to indicate that they did not suffer the same problems that you've been having?