It's a DAO, striker fired pistol. The trigger has to cock the striker, so it's going to be heavy - there's just no way around it. As far as "gritty" goes, well, I did notice that the SW9VE that I used to have did get smoother with time.
It's not a target gun - it's a self defense pistol and that heavy trigger, for a great many people, is a good thing to have in that sort of gun. The heavy trigger is by design - and that's exactly what they'll tell you if you call S&W to complain. If you don't want a DAO gun with a heavy trigger, don't buy a Sigma.