comn-cents
New member
I bought some TFO sight for my H&K USP full size and the front sight has no night glow. Almost 2 weeks ago I emailed them to see what could be done. I was willing to buy a new one if needed.
They finally emailed me back saying that I would have to call customer service. So I did that 10 times got a voice message saying that I should try back later. So I got charged every time their message system picked up (its not an 800 number). I spent more money on their product and now it's going to cost me even more and I still don't have what I wanted.
So I emailed them again without any response. I really wish they were willing to stand behind thier products. I won't buy anything of theirs again.
In this economy companies shouldn't take advantage of their customers.
Their web-sight says that they are really busy. Sounds like they should hire more customer service reps. Just wanted fellow gun people to know how I was treated.
They finally emailed me back saying that I would have to call customer service. So I did that 10 times got a voice message saying that I should try back later. So I got charged every time their message system picked up (its not an 800 number). I spent more money on their product and now it's going to cost me even more and I still don't have what I wanted.
So I emailed them again without any response. I really wish they were willing to stand behind thier products. I won't buy anything of theirs again.
In this economy companies shouldn't take advantage of their customers.
Their web-sight says that they are really busy. Sounds like they should hire more customer service reps. Just wanted fellow gun people to know how I was treated.
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