Right on, Johnny. It's always a pleasure to deal with any member of the staff in the DPS Concealed Handgun Unit. I approached my first contact with them several years ago with some trepidation. You know, typical bureaucrats, huge run around, don't care attitude, don't know, yada yada. What a surprise I got. They could not have been more helpful and courteous. And they always return phone calls and answer emails.
The week I spent at DPS when I got my instructor certification was very enjoyable. I expected professionalism and courtesy and that was there in abundance. What I didn't expect was the KINDNESS I and everyone else received. These good folks are rightfully proud of the TX CHL program and it shows.
Best,
tawakoni