Suck because they are not bad pistols but the company sucks......
Agreed. They are actually quite good pistols. I've been shooting Steyrs for somewhere around 23 years starting with a GB back in 86. Their designs have been innovative with an emphasis on recoil reducton, and aspect of the gun that is heads and tails better than the Glock that it is often compared to.
As to SAI, when here in Georgia, and since in Alabama, they have earned a reputation of excellent customer service. I don't think any of the blame can be laid at the feet of SAI, but more appropriately, as Colt1911 points out, with the parent company back in Austria. That company has undergone a huge re-org and guns plays a minscule part. They never understood the US market. Plus, dumping all of those guns on CDNN that sell for $350 and less really sealed the deal. How could they expect to sell the same guns in the future which would retail close to $600?
On the plus side, I have no doubts that SAI will continue to service guns here in the US as promised. Will we ever see the .45 that Steyr says it has under dvelopment? That remains to be seen, but I have serious doubts.