No reliability concerns here. Ruger made their AC556 in 13.5" barrels with no modification to the port to my knowledge. You're looking at 2.5" maximum reduction in barrel length before it becomes illegal.
That is not what you need to do, in my opinion, to make the gun more accurate. Invest the money in a good trigger job and put a target crown on the gun before you waste your money cutting off the barrel. I'd spend my money on glass bedding, cryogenic treatment, and maybe a harmonic tuning weight before I cut the barrel. If you want a shorter barrel, fine, but don't look to get anything you wouldn't get with just a recrown. Never trust the opinion of somebody who's trying to sell you something.
"Trust me, I'm a military recruiter!"