I’ve wanted to get a nice set of Ahrends smooth 1911 stocks for several months. So, for the past few months, I’ve been visitng http://www.pickagrip.com/ to “browse”. The format at Pick a Grip is unique. The company has digital photos of various grips on the site. If you see one you like, email them to reserve the grips. You can either call in your order, fax, or send via snail mail. Grips are sold on a first come, first served basis.
Anyway, I picked out a set of beautiful smooth Ahrends Cocobolo’s from the site. I emailed them to reserve the stocks with my shipping information. Later, I received an email from Don Williams that the grips were available and reserved for me. Shortly there after, I received another email from Don that there was a mistake and a person in California had reserved the stocks. Finally, I received another email with a message that there had been a mistake. The person from California cancelled the order and the stocks were still available if I wanted them. I responded with a definite yes.
A couple of days later, before Don Williams received my money order, a Priority Mail box arrived at my house with the beautiful stocks. The digital photo on his site does not do the grips any justice! Attached was the packing slip which contained a short message and a $10 bill. The message states the following:
Needless to say, I was very pleasantly surprised! With today’s cut throat businesses, it’s a blessing to find a company that believes in customer service. I never asked for a discount or any special service. I was not aware of Don’s intentions until I received the grips. I just felt that his concern for a customer’s satisfaction was worth sharing with everybody.
One last note, Pick a Grip is a branch of The Action Works in Chino Valley Arizona. With this kind of service, I’ll probably get a 1911 customized by Don in the near future. Here’s The Action Works web site: http://www.theactionworks.com/ and Pick a Grip http://www.pickagrip.com
FWIW
Son
[Edit: In addition to 1911 grips, there are also grips for S&W revolvers, Walthers, and Brownings]
[Edited by ArmySon on 02-17-2001 at 09:52 PM]
Anyway, I picked out a set of beautiful smooth Ahrends Cocobolo’s from the site. I emailed them to reserve the stocks with my shipping information. Later, I received an email from Don Williams that the grips were available and reserved for me. Shortly there after, I received another email from Don that there was a mistake and a person in California had reserved the stocks. Finally, I received another email with a message that there had been a mistake. The person from California cancelled the order and the stocks were still available if I wanted them. I responded with a definite yes.
A couple of days later, before Don Williams received my money order, a Priority Mail box arrived at my house with the beautiful stocks. The digital photo on his site does not do the grips any justice! Attached was the packing slip which contained a short message and a $10 bill. The message states the following:
Needless to say, I was very pleasantly surprised! With today’s cut throat businesses, it’s a blessing to find a company that believes in customer service. I never asked for a discount or any special service. I was not aware of Don’s intentions until I received the grips. I just felt that his concern for a customer’s satisfaction was worth sharing with everybody.
One last note, Pick a Grip is a branch of The Action Works in Chino Valley Arizona. With this kind of service, I’ll probably get a 1911 customized by Don in the near future. Here’s The Action Works web site: http://www.theactionworks.com/ and Pick a Grip http://www.pickagrip.com
FWIW
Son
[Edit: In addition to 1911 grips, there are also grips for S&W revolvers, Walthers, and Brownings]
[Edited by ArmySon on 02-17-2001 at 09:52 PM]