Eric I'm sorry but no Kahr quality is spotty I’m being fair and generous when I say that as yes some people do report good luck, however from a wider perspective of the company and their product line I’m sorry they are spotty…. at best. I am glad your family has had good luck with them, I frankly would not wish a bad Kahr on someone else, hence my warning to inqure as to why the officer in question was divesting himself of the Kahr .
1. Every one of their new pistols going back to the K9 has had problems when first released, you note the polymer guns had teething problems, Ayoob notes the initial K9 as well as the MK series and there were also problems noted with the 40 cal Kahrs when released. That a new product from a maker could have problems is understandable, that every new product has problems --- not acceptable. So no we don’t have teething problems with a new model, we have a company that has inadequate pre-release testing and engineering of their product.
2. We Have a company that insists that their product be worn in to work. I understand every new pistol may have a few problems – in the first several hundred rounds --- OK. Mine had a FTF every mag with ball ammo, sometimes more than one per mag and I was told by Kahr that this was normal, even after the “break in”. Said to just keep shooting it things would get better. Other Gun makers can make a pistol that works a heck of a lot better if not perfect out of the box why can Kahr not? Why if Kahr is such an advanced pistol company that has it’s origins in advanced CNC machine work can they not take a pistol that has broken in quanitate what is diffirent about it then make all the guns that way so they work when new? It’s not some dark art folks, it’s a basic engineering problem that could be overcome if someone cared to. Frankly I’d hazard a guess a heck of a lot of it has to do with keeping tolerances better and putting a better surface finish on some of the internals --- feed ramp, and chamber would be a good place to start, not having the barrel bead blasted so that the bearing surfaces of it are rough would probably be another good idea, fitting the barrel hood to the slide better (especially since it has considerable less area than other pistols of the same caliber) so it does not start to peen after 600 rounds would also be great ideas. None of these things would cost tons of money to address.
3. Customer service is poor ---- Had to get my dealer involved to get any action what so ever on the Kahr I owned, factory insisted just keep shooting past the 200 round break in period and it will get better. Even when returned from factory pistol was not reliable enough for me to consider it as a self defense weapon and gun was returned from the factory dirty in the extream --- had been returned cleaned and oiled. How rude could a warranty repair department be? Where is pride in craftsmanship and going the extra mile to make up for a pistol that should have been right to begin with? How many people here would tolerate that from a car dealer? Of course they know that one is not likely to ship the gun back and ask for it to be cleaned.
4. Overall the quality of the gun I owned was very poor, in addition to it not functioning well at all, it came from the factory with a buggered grip screw --- asked to be replaced when returned to the factory but not, several burrs and machine marks on the inside of the slide and frame rails, and tool chatter marks that make it look like it was cut with a dull cutter by a 9th grader making a metal shop project --- not the product of an advanced CNC company.
So yes, I’m sorry I do consider the Kahr quality to be spotty and with how they sell themselves and what they charge they should be a lot better for every gun they sell.