I bought an EAA Witness match originally in .40 S&W (not a good choice for this pistol), that had a problem with a loose safety. Anyway, my gunsmith has been bugging EAA for parts since November. Last week, I told him just to send in to EAA.
Well, it arrive yesterday with a new safety (the original problem). I received an upgrade to an ambidextrous safety, a new sear was fitted and the .38 Super compact conversion barrel/slide and shipped it with had also been hand fitted.
It only cost me $25 to send it in. They didn't charge me for the parts or the return shipping.
Yesterday I was mad, but today, I'm feeling pretty good about. Maybe the EAA customer service isn't so bad?
I guess the lesson here is to send it in to EAA, instead of going back and forth about parts.
This was a good shooting pistol before it went to the factory! We'll see how it does this weekend...
Well, it arrive yesterday with a new safety (the original problem). I received an upgrade to an ambidextrous safety, a new sear was fitted and the .38 Super compact conversion barrel/slide and shipped it with had also been hand fitted.
It only cost me $25 to send it in. They didn't charge me for the parts or the return shipping.
Yesterday I was mad, but today, I'm feeling pretty good about. Maybe the EAA customer service isn't so bad?
I guess the lesson here is to send it in to EAA, instead of going back and forth about parts.
This was a good shooting pistol before it went to the factory! We'll see how it does this weekend...
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