Was thinking of ordering some pistols from them (have my FFL). I called them twice this week to ask about availability, and quite frankly, was really taken aback with how un- Southern the response was - the guy on the phone was just plain snotty. It was as if he was doing me a favor or something and just had better things to do than help me buy some of his stuff. In all fairness to them, I did subsequently read on their site that they don't like you calling on their 1-800 number unless you're going to order - but heck, I'm not gonna order something that isn't there and I'm sure not going to call long-distance to Kentucky for a simple question of availability. Anyway, I was about to order the gun I wanted, when I remembered to ask if I could return it for a re-stocking fee (have never done this but everyone seems to allow it for 20%). The guy told me he just plain doesn't take any returns, period. Funny, their web site says they do for a 15% restocking fee. Of course you have to have their "authorization", ha ha. I see this as basically dishonest, and I even though nobody else had the gun but them, I decided to just put off buying it until somebody like SOG gets them in (they were super nice to me).
So, anybody have any dealings with them? I would love to hear that my experience was not typical, since they have some pretty good deals on ex-cop guns.
So, anybody have any dealings with them? I would love to hear that my experience was not typical, since they have some pretty good deals on ex-cop guns.
