BS, John is top notch, I have known him for well over 20 years, and he is very good.
If you had a problem, I am tempted to say the problem must have been in your approach. I will say I have little personal hands on with his products, but his company is very close to mine, I have lots of friends who deal with him, and he has nothing but a top notch reputation with those who I know...
I have shot one of his rifles which a friend owns, set up for prairie dogging, and I will say that it is dead perfect. I do not know the model name, but its a freaking scary accurate rifle, and I have had hits to over 300 yards with a .223 /5.56. It might hit better than that, but we change to 6's and 6.5's when the distance gets a bit more.