"Glock prides itself in the quality of its pistol and the quality of its manufacturing process. Despite our high standards, however, it has recently come to our attention through our quality testing efforts that a limited number of Glock Model 36 pistols may have an abnormality that could possibly interfere with the operation of the Glock trigger safety. The affected pistols require a simple but necessary modification1 to ensure the trigger safety operates as intended. IT IS ESSENTIAL FOR THE SAFE OPERATION OF YOUR GLOCK 36 THAT THIS MODIFICATION BE MADE AT GLOCK'S U.S. HEADQUARTERS IN SMYRNA, GA.
If you possess a Glock Model 36 with a serial number in the ranges below PLEASE IMMEDIATELY UNLOAD THE FIREARM AND CLEAR THE CHAMBER. Deliver the pistol to:
1. A UPS Hub (not a store)
2. The place of business where you purchased the firearm of a dealer in your area with a daily UPS pick up.
***Always have the package boxed and labeled with the preprinted return label attached*** If you have any problems with this UPS shipping procedure, please contact Costumer Service toll free at 1-800-701-1558.
Glock will quickly perform the modification and return your pistol to you at no cost. The serial number of your Glock 36 can be found on the silver serial number plate located on the underside of the frame towards the front of the pistol.
The affected serial number ranges2 are:
GKD 000-999
GLM 000-9993
GRC 500-999
Glock takes the safety of our customers very seriously. Safety and the quality of our products are always our highest concern. We appreciate your immediate attention to this matter and apologize for any inconvenience this may have caused you. If you have any questions or concerns please call Glock, Inc. Customer Service toll free at: 1-866-538-3517
Sincerely,
Glock, Inc."
If you have a Glock Model 36 in the listed serial number ranges you should return it to Glock for modification.
If you possess a Glock Model 36 with a serial number in the ranges below PLEASE IMMEDIATELY UNLOAD THE FIREARM AND CLEAR THE CHAMBER. Deliver the pistol to:
1. A UPS Hub (not a store)
2. The place of business where you purchased the firearm of a dealer in your area with a daily UPS pick up.
***Always have the package boxed and labeled with the preprinted return label attached*** If you have any problems with this UPS shipping procedure, please contact Costumer Service toll free at 1-800-701-1558.
Glock will quickly perform the modification and return your pistol to you at no cost. The serial number of your Glock 36 can be found on the silver serial number plate located on the underside of the frame towards the front of the pistol.
The affected serial number ranges2 are:
GKD 000-999
GLM 000-9993
GRC 500-999
Glock takes the safety of our customers very seriously. Safety and the quality of our products are always our highest concern. We appreciate your immediate attention to this matter and apologize for any inconvenience this may have caused you. If you have any questions or concerns please call Glock, Inc. Customer Service toll free at: 1-866-538-3517
Sincerely,
Glock, Inc."
If you have a Glock Model 36 in the listed serial number ranges you should return it to Glock for modification.