i recently returned a charter revolver back because the frame cracked under the forcing cone and the cylinder star broke and stuck in my fore head. i'm ok the dr. said i may have a slight concussion, i was wondering will they repair or replace my gun?, this is the first time i've ever had to send a gun in. also i was using blazer 158 grain alluminum ammo. thanks
charter warranty?
- Thread starter old fart
- Start date
FWIW, Charter replaced my single-cylinder, .22 Mag 4" Target Pathfinder 2 years ago, under warranty, after earlier "repairing" the first one I bought.
As an apology, Charter's Prexy was kind enough to make my replacement the prototype (complete with a special SN) of their "soon-to-be-introduced" Dual Cylinder model, with both a LR & Mag cylinder.
(That Christmas, the Dual Cylinder was catalogued)
Although the warranty process was bothersome, the outcome was outstanding -
The Charter Prexy personally told me (he answers the phone there at times) that his goal is to make his company the best in the US for service and quality of products, at a decent price.
I KNOW he's there, on service - and the prices are right ( I've since bought a .44 BullDog).............
.
As an apology, Charter's Prexy was kind enough to make my replacement the prototype (complete with a special SN) of their "soon-to-be-introduced" Dual Cylinder model, with both a LR & Mag cylinder.
(That Christmas, the Dual Cylinder was catalogued)
Although the warranty process was bothersome, the outcome was outstanding -
The Charter Prexy personally told me (he answers the phone there at times) that his goal is to make his company the best in the US for service and quality of products, at a decent price.
I KNOW he's there, on service - and the prices are right ( I've since bought a .44 BullDog).............
.
SwampYankee
New member
So, do you think the ammo was a problem or the gun? If I thought it was the gun (which knowing Charter, I might), I'd be pretty hesitant to shoot any new handgun they sent me. CS is great, but when you're being mugged/assaulted/robbed/threatened with death and your handgun fails, there isn't much customer service will be able to do for you. Maybe they can send flowers to your widow?
just how did the gun break, the way you describe the failure, the frame would have to have cracked and allowed the barerl and topstrap to rotate180 degrees in order for the cylinder star to hit you in the forehead.
otherwise the star would have had to either have
1. shoved its way through the entire revolver, and then hit you in the head
2. cylinder released from frame upon frame failure, and star seperated from gun allowing it to hit you with sufficient force for a slight cuncussion.
have any pics?
otherwise the star would have had to either have
1. shoved its way through the entire revolver, and then hit you in the head
2. cylinder released from frame upon frame failure, and star seperated from gun allowing it to hit you with sufficient force for a slight cuncussion.
have any pics?
Shadi Khalil
New member
I agree. A better explanation is need here or some pics.