Black Rain Ordnance (BRO) has gained popularity among firearm enthusiasts for its distinctive, high-end AR-15 style rifles and components. However, like any manufacturer, BRO hasn't been without its share of issues. This article delves into the reported problems associated with Black Rain Ordnance products, providing context and examining the company's response. We'll explore common complaints and offer insights into what potential buyers should know.
Common Complaints About Black Rain Ordnance
While BRO boasts a loyal following, several recurring complaints surface online and in various firearms forums. These concerns generally fall into the following categories:
1. Finish and Durability Issues:
One of the most frequently discussed problems relates to the finish and durability of BRO's firearms. Many users have reported issues with:
- Cerakote chipping and wear: The Cerakote finish, while advertised as durable, has been reported to chip or wear prematurely on some BRO rifles, particularly in areas subject to high friction or impact.
- Finish inconsistencies: Some users have noted inconsistencies in the application of the Cerakote finish, with areas appearing uneven or lacking complete coverage.
- Rust and corrosion: Reports of rust and corrosion, even on newer rifles, have appeared, suggesting potential issues with the underlying metal preparation or the finish itself.
2. Reliability and Function Problems:
While many users report satisfactory performance, some have encountered reliability problems, including:
- Malfunctions: Some users report malfunctions such as failures to feed, failures to extract, and failures to eject. These issues can often be traced back to specific components or assembly inconsistencies.
- Part Compatibility: While BRO uses standard AR-15 components in many cases, users have occasionally reported compatibility issues with certain aftermarket parts.
3. Customer Service and Warranty Concerns:
Several users have voiced concerns regarding BRO's customer service and warranty processes. These include:
- Slow response times: Some users have reported difficulty reaching customer service or experiencing long wait times for responses to inquiries.
- Warranty claims processing: The process of submitting and resolving warranty claims has also been criticized by some users as being cumbersome or inefficient.
Context and Considerations:
It's crucial to remember that the experiences reported online often represent a small fraction of overall customer satisfaction. Many BRO owners are extremely satisfied with their firearms and report no issues. However, the concerns highlighted above deserve careful consideration.
The prevalence and severity of these problems can vary depending on the specific model of the firearm and the manufacturing batch. Furthermore, proper maintenance and care play a significant role in the longevity and reliability of any firearm, regardless of the manufacturer.
What Potential Buyers Should Know:
Before purchasing a Black Rain Ordnance firearm, potential buyers should:
- Thoroughly research specific models: Read user reviews and forum discussions focusing on the particular model you are interested in.
- Inspect the firearm carefully upon receipt: Check the finish for inconsistencies and ensure all components function correctly.
- Understand the warranty and return policy: Familiarize yourself with BRO's warranty procedures and return policy before making a purchase.
- Consider alternatives: Explore other reputable AR-15 manufacturers to compare quality, features, and price points.
Ultimately, the decision to purchase a Black Rain Ordnance firearm is a personal one. By understanding the potential problems and weighing them against the positive aspects, potential buyers can make an informed decision that best suits their needs and expectations. Remember, diligent research and careful consideration are key to a positive experience with any firearm purchase.
